

She can click "Save" and save the file to her computer To find the name and location of the OST file, click File, Account Settings, Account Settings, Data Files. OneDrive offers 7 GB storage free of charge. Select the files and folders you want to sync to complete the setup.

Opening the file through File Explorer or through Excel causes the same issue. To update the OneDrive client manually, use the steps: Open the OneDrive website.

Path length issues like this are the biggest problem we have with Office 365 / OneDrive. %Systemroot%\SysWOW64\OneDriveSetup.Having trouble opening a file? The user opens a random document that is opened from the OneDrive directory. %Systemroot%\System32\OneDriveSetup.exe /uninstall Optionally, you can reinstall by opening a command prompt: You can download OneDrive from MajorGeeks here. Sometimes reinstalling OneDrive might be what's needed. Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\OneDrive and verify that DisableFileSyncNGSC and DisableFileSync are both set to 0 by right clicking each key and choosing modify. Press the Windows Key + R and type in regedit followed by enter. Of course, you might want to back up your registry first. This should also work if you hid the icon at one time and now wanted it back. If your problem is that OneDrive or the OneDrive icon is missing, that's a simple registry fix. Your OneDrive tray icon might also disappear, but when it appears, the process is complete. This process has no confirmation and could take a few minutes. Press the Windows Key + R and type in %localappdata%\Microsoft\OneDrive\onedrive.exe /reset followed by enter. TIP: Hard to fix Windows Problems? Repair/Restore Missing Windows OS Files Damaged by Malware with a few clicksĪ OneDrive reset is your best bet and recommended by Microsoft.
